As part of my book project on crowding, I traveled to New York in August to do some research and reporting. That research brought me to the busy Trader Joe’s in Chelsea, to write about the store’s “End of Line” position and their unique crowd-management technique. Here’s the piece:
In the produce section of Trader Joe’s store in the Chelsea section of New York, Karl Holman holds an eight-foot-tall sign that reads “End of Line.” It’s six o’clock on a Tuesday, and Holman is managing the line for the second time this shift.
While customers test peaches for ripeness, Holman holds the towering metal pole aloft, making the banner’s orange and yellow lettering visible to anyone who gazes up from the shelves. For the next hour, the line’s end moved constantly.
Short and stout, with a salt-and-pepper goatee and a grey Trader Joe’s T-shirt, the forty-nine-year-old Holman addresses a knot of stopped customers who are blocking traffic. “Are you ready to check out?” he asks. “Step right here.” Customers glance at his sign and then file into place.
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Posted in Nature, Travel, Writing, tagged capsule hotels, Crowded, Japan, Kickstarter, literary nonfiction, New York City, reporters on May 3, 2013 |
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I’m writing a book proposal currently titled Crowded: Portrait of Life on a Teeming Planet. In an effort to raise money to fund two short reporting trips to finish the proposal, I’ve launched a Kickstarter.
- The Architecture of Density, by photographer Michael Wolf
The book is narrative nonfiction about the profound yet overlooked ways dense communal living has shaped human affairs, including everything from our moods to our businesses to interior design. Crowding isn’t just an environmental and urban design issue. It’s a social, psychological and moral issue. With over half the world population now living in cities, it’s also our future. As the novelist Don DeLillo said, “The future belongs to crowds.” I plan to portray what that future looks like, how we’re preparing for it, and write the first book to detail exactly how crowds have shaped human history through time. Once I finish the proposal, I can find the right publisher and get to good hard work of writing the rest of the book.
I’m trying to raise $3,000 by June 1st. Funds will cover flights to Tokyo and New York City, and small rooms in lean, inexpensive lodging like the YMCA and a capsule hotel. I’ve never asked people for financial help before, but I’m enormously passionate about this book, more excited than I’ve ever been about a project, and I believe that the subject’s global scope will impact the lives of city-dwellers both in the U.S., Canada and in Europe, and in developing countries such as China, India and Bangladesh. Maybe it’s a tall order, but it’s also a big world, and I want to make this book happen any way that I can, so I’m asking for help. As the saying goes, where there’s a will. If you feel like contributing a little, be it financially or by spreading the word, here’s more information.
Thank you for helping make Crowded a compelling read and a book to be proud of.
Love to all,
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